Effective Date: 20 May 2026

Welcome to Litestream Academy. These Terms of Service (“Terms”) govern your access to and use of our website, educational platform, digital products, online courses, downloadable materials, memberships, video training, templates, and related digital services (collectively, the “Services”).

Please read these Terms carefully before using our Services.

By accessing the website, purchasing a digital product, joining as a member, or otherwise using our Services, you agree to be legally bound by these Terms. If you do not agree with these Terms, you must not access or use the Services.

1. ABOUT LITESTREAM ACADEMY

Litestream Academy is operated by:

Litestream Academy Ltd
United Kingdom

Website: Litestream Academy
Support Email: rsvp@lite-stream.com

Throughout these Terms, “we”, “our”, “us”, and “Litestream Academy” refer to Litestream Academy Ltd.

2. ELIGIBILITY

You must be at least 18 years old to access or purchase our Services.

By using the Services, you confirm that:

• you have the legal capacity to enter into a binding contract;

• all information you provide is truthful and accurate;

• you are acting lawfully;

• you will comply with these Terms and all applicable laws.

We reserve the right to refuse access to any user at our sole discretion.

3. EDUCATIONAL PURPOSE ONLY

Litestream Academy provides educational and informational Services relating to:

• entrepreneurship;

• business development;

• digital business;

• branding;

• marketing;

• sales;

• leadership;

• content creation;

• productivity;

• personal and professional development.

Our Services may include:

• online courses;

• digital downloads;

• templates;

• guides;

• worksheets;

• educational resources;

• video training;

• memberships;

• downloadable materials.

All content is provided strictly for educational and informational purposes only.

We do not provide:

• financial advice;

• investment advice;

• legal advice;

• tax advice;

• accounting advice;

• regulated financial services.

Nothing contained within our Services constitutes professional, legal, financial, or business advice.

You remain solely responsible for your own decisions, actions, and results.

4. NO PROFESSIONAL RELATIONSHIP

Your use of the Services does not create:

• an advisor-client relationship;

• fiduciary relationship;

• agency relationship;

• partnership;

• employment relationship.

Any reliance placed on our educational content is done entirely at your own risk.

5. ACCOUNT REGISTRATION

Certain Services may require account creation.

You agree to:

• provide accurate registration details;

• maintain the confidentiality of your login credentials;

• accept responsibility for all activities conducted through your account;

• notify us immediately of unauthorised use.

You may not:

• share accounts with others;

• transfer access rights;

• use another person’s account;

• create fraudulent accounts;

• impersonate any person or entity.

We reserve the right to suspend or terminate accounts suspected of misuse.

6. PURCHASES & CONTRACT FORMATION

When placing an order through our website, you are making an offer to purchase our Services.

A legally binding agreement is formed only when:

1. payment is successfully processed; and

2. we issue a confirmation email or provide access to the Services.

We reserve the right to:

• reject orders;

• refuse service;

• limit quantities;

• cancel transactions;

• restrict access;

• investigate suspicious activity.

7. PRICING & PAYMENT TERMS

All prices displayed are in GBP (£) unless otherwise stated.

Payments are processed securely through third-party providers including:

• Stripe

• PayPal

• Paddle

• Lemon Squeezy

By making a purchase, you authorise the relevant payment provider to charge your chosen payment method.

You agree:

• payment details provided are accurate;

• you are authorised to use the payment method;

• we may refuse transactions suspected of fraud or abuse.

We do not store full payment card information on our servers.

Prices may change at any time without notice.

Applicable VAT or taxes may be charged where required by law.

8. DIGITAL PRODUCTS & IMMEDIATE ACCESS

Our Services primarily consist of digital products and instantly accessible online content, including:

• online courses;

• video training;

• downloadable resources;

• templates;

• worksheets;

• educational materials;

• memberships.

Under UK consumer law, consumers generally have a 14-day cancellation period for online purchases. However, where digital content is supplied immediately, cancellation rights may be lost once access begins.

By purchasing digital content from Litestream Academy, you:

• expressly consent to immediate access and delivery;

• acknowledge that access may begin immediately after purchase;

• acknowledge that you lose applicable cancellation rights once access starts.

9. REFUND POLICY

Due to the digital nature of our Services, all purchases are generally non-refundable unless otherwise expressly stated.

Refund requests may be considered solely at our discretion in exceptional circumstances, including:

• duplicate payments;

• technical access failures;

• legal obligations under applicable law.

We reserve the right to deny refund requests where:

• substantial course content has been accessed;

• downloadable materials were obtained;

• abuse of the refund policy is suspected;

• chargeback threats are made improperly.

Any chargeback, payment dispute, or fraudulent reversal attempt may result in:

• immediate account termination;

• revocation of access;

• legal recovery proceedings where appropriate.

10. SUBSCRIPTIONS & MEMBERSHIPS

Certain Services may operate on a recurring subscription basis.

By purchasing a subscription, you agree:

• payments may renew automatically;

• recurring billing will continue until cancelled;

• cancellation stops future billing only;

• prior payments are non-refundable unless required by law.

You may cancel recurring subscriptions through:

• your account portal;

• the payment processor;

• contacting support.

We reserve the right to:

• modify subscription features;

• amend pricing;

• discontinue subscriptions;

• restrict access to Services where necessary.

11. NO GUARANTEED RESULTS

We do not guarantee:

• business success;

• revenue;

• income;

• clients;

• audience growth;

• social media growth;

• sales;

• career progression;

• personal outcomes;

• commercial success.

Any testimonials or examples shared are illustrative only and are not guarantees of future performance or results.

Results vary significantly depending on individual circumstances, experience, effort, market conditions, and external factors beyond our control.

12. INTELLECTUAL PROPERTY

All intellectual property rights in the Services remain owned by or licensed to Litestream Academy Ltd.

This includes:

• course materials;

• videos;

• branding;

• frameworks;

• presentations;

• text;

• graphics;

• logos;

• methodologies;

• downloads;

• recordings;

• templates;

• platform architecture.

You are granted a limited, revocable, non-exclusive, non-transferable licence for personal use only.

You may not:

• reproduce content;

• distribute materials;

• upload materials publicly;

• share accounts;

• resell access;

• modify content;

• create derivative works;

• commercially exploit materials;

• scrape or data mine content;

• use AI systems to replicate or reproduce our materials.

Unauthorised use may result in legal action.

13. USER-GENERATED CONTENT

If you submit content to our platform, including:

• comments;

• testimonials;

• messages;

• feedback;

• media;

• submissions,

you grant us a worldwide, non-exclusive, royalty-free licence to use, display, reproduce, and distribute such content for operational, promotional, and educational purposes.

You confirm you own or have rights to submit such content.

We reserve the right to remove any content at our discretion.

14. ACCEPTABLE USE

You agree not to:

• violate laws or regulations;

• harass users;

• upload malicious software;

• interfere with platform security;

• scrape data;

• use bots without permission;

• infringe intellectual property rights;

• engage in fraudulent activity;

• attempt unauthorised access to systems or accounts.

We reserve the right to investigate suspected violations.

15. THIRD-PARTY SERVICES

Our Services may integrate with or reference third-party providers including:

• payment processors;

• software platforms;

• social media platforms;

• communication tools;

• video hosting services.

We are not responsible for:

• third-party availability;

• external content;

• external policies;

• data handling by third parties;

• third-party downtime.

Use of third-party services is governed by their own terms.

16. DISCLAIMER OF WARRANTIES

The Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties including:

• merchantability;

• fitness for purpose;

• uninterrupted access;

• error-free functionality;

• security guarantees;

• accuracy guarantees.

We do not warrant that the Services will meet your expectations or specific objectives.

17. LIMITATION OF LIABILITY

To the fullest extent permitted under English law, Litestream Academy Ltd shall not be liable for:

• indirect losses;

• consequential damages;

• loss of profits;

• loss of revenue;

• business interruption;

• reputational harm;

• data loss;

• missed opportunities.

Our total liability relating to the Services shall not exceed the amount paid by you to us in the preceding 12 months.

Nothing in these Terms excludes liability that cannot legally be excluded.

18. INDEMNITY

You agree to indemnify and hold harmless Litestream Academy Ltd, its directors, employees, contractors, affiliates, and partners against any claims, damages, liabilities, costs, or expenses arising from:

• your misuse of the Services;

• your breach of these Terms;

• your unlawful conduct;

• disputes with third parties.

19. TERMINATION

We reserve the right to suspend or terminate access immediately where:

• these Terms are breached;

• fraud is suspected;

• misuse occurs;

• legal or regulatory concerns arise;

• your conduct harms the platform or business.

Termination does not remove accrued obligations.

20. FORCE MAJEURE

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

• internet failures;

• cyber attacks;

• government actions;

• strikes;

• natural disasters;

• pandemics;

• power failures;

• supplier outages.

21. PRIVACY & DATA PROTECTION

Your use of the Services is also governed by our Privacy Policy.

We process personal data in accordance with:

• UK GDPR;

• the Data Protection Act 2018;

• applicable UK privacy laws.

22. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the Services after changes constitutes acceptance of the updated Terms.

23. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

24. CONTACT

Litestream Academy Ltd
13 Hanover Square
London W1S 1HN
United Kingdom

Website: Litestream Academy
Email: rsvp@lite-stream.com